Bicycle Central Turning Point Store Policies

Shipping & Delivery Policy

Shipping & Delivery Policy

All products and accessories are shipped via Australia Post

Bike sales are in store collection only! That way we get the right fit and the right bike for you! = Happy Rider!

Customer Service Policy

Customer Service Policy

Bicycle Central Turning Point is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.
Exchange Policy

Exchange Policy

NO EXCHANGE ON SALE PRODUCTS. Store credit available.
Currency

Currency

All transactions are processed in AUD.
Security

Security

When purchasing your financial details are passed through a secure server utilising the latest 128-bit SSL (Secure Socket Layer) encryption technology. If you have any questions regarding our security policy please contact our customer support centre at info@bikeexchange.com.au.